How to Handle Negative Social Media Feedback During and After an Event
Putting on an event is a big deal. From a one day get-together to a multi-day trade show, you are well aware of the challenges. Let’s be honest: it is hard to make it through an event without at least one person getting angry. Many years ago, dealing with such a situation was simple. You would wait for the issue to be presented, and then deal with it one-on-one. The matter was kept rather hush and taken care of in person. In today’s world, where social media is in charge, things are not nearly as clear. Rather than take up…