My wall keeps showing old posts, but that’s not what I want.

When building your social wall, you will be asked on the Design screen in the Customize Post Appearance section if you want Post Cycling enabled. If enabled, every X seconds (7 seconds by default), the oldest post on your wall will be moved back to the front. If you prefer not to cycle old posts to the front, you can disable Post Cycling on the Content screen of the builder. You can view the social wall design options and go to 4. Customize Post Appearance to learn more about post cycling.

Several factors can affect how your Social Wall updates, and may even make it appear outdated.

For instance, under the Post Cycling section on the Design screen, you can choose how many posts to display at once. Setting this number too high may cause the wall to cycle through a large batch of older posts—including ones from days ago—making the wall feel stale.

If you’re not showing new posts, consider the following:

• Internet Connection: If the wall loses internet access, it won’t refresh until it’s reconnected to the internet. Trying to reload the page is the only way to test this, since we do not show any indicators if the wall is offline on the screen. We cache the images, videos, and post text locally so your social wall can continue to operate without an internet connection—just new posts don’t come in.

• Moderation Settings: If full moderation is enabled, you must approve posts before they appear. To do this, log into your Everwall account, open your wall, select Posts from the left menu, then go to the Moderation Queue tab to review and approve content or you can view the step by step tutorial here.

• New Public Posts: Confirm that new, public posts are actually being made on Twitter or Instagram (or whatever sources you have added). Log out of the platforms and use their search tools to verify the posts are visible publicly. We cannot show posts from any content source that has the post listed as private. If they’re visible when you search for them logged out, but not on your wall, you may need to import them manually.

FAQ last updated on May 22nd, 2025

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