My text or images are cut off, how do I fix it?

Given that our social walls are displayed on thousands of different screens, we perform extensive calculations to account for various resolutions and orientations. However, if you resize the screen after it loads, occasionally some elements may not adjust correctly. To fix this, set the screen to its final display size and then refresh the page (F5 on Windows or Command+Shift+R on a Mac).

After refreshing, the dimensions will be recalculated, which should resolve any issues with cut-off text or images.

Please note that for particularly long posts, like those from Instagram, some text may still be truncated to ensure it doesn’t occupy too much screen space. If your text is often cut off, your only option is to make the font size smaller on the design screen of the builder, since the amount of text shown is based on the number of lines of text, meaning that a smaller font size will allow for more content to be shown.

FAQ last updated on July 3rd, 2025

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