How do I prevent my computer from going to sleep when displaying a wall?

Event Walls Social Media Digital Signage Social Media Hubs

If you’re using one of our apps (such as the Chrome App), there’s nothing you need to do. The app will automatically keep your computer awake whenever a wall is loaded (note: this doesn’t apply when you’re just on the search screen).

If you’re browsing through a web browser, or if your computer still goes to sleep, you can try one of the following options:

Windows

Windows 10

  1. Click the Start button → Settings (gear icon).

  2. Go to System → Power & sleep (or Power & battery in newer builds).

  3. Under Screen and Sleep, set both On battery power and When plugged in to Never.

  4. (Optional) For more control: scroll down → click Additional power settings.

    • Select High performance.

    • Click Change plan settings and set Turn off the display and Put the computer to sleep to Never.

    • Save changes.

Windows 11

  1. Click the Start button → Settings (gear icon).

  2. Go to System → Power & battery.

  3. Under Screen and sleep, expand the dropdowns.

    • Set both On battery power and When plugged in to Never.

  4. (Optional) For advanced settings: scroll down → click Additional power settings.

    • Pick High performance.

    • Adjust plan settings to Never for sleep and display turn-off.

MacOS

macOS Monterey and Earlier (Big Sur, Catalina, Mojave, High Sierra, etc.)

  1. Click the Apple menu  → System Preferences.

  2. Select Energy Saver (on MacBooks it may appear as Battery).

  3. Drag the Computer sleep and Display sleep sliders to Never.

  4. Check the box for “Prevent computer from sleeping automatically when the display is off.”

  5. (Optional) Uncheck “Put hard disks to sleep when possible.”

macOS Ventura / Sonoma

  1. Click the Apple menu  → System Settings.

  2. Go to Displays in the sidebar.

  3. On the right, click Advanced….

  4. Enable “Prevent automatic sleeping on power adapter when the display is off.”

  5. Then go to Lock Screen:

    • Turn display off on battery when inactive → set to Never.

    • Turn display off on power adapter when inactive → set to Never.

  6. (Optional, on laptops) Under Battery → Options, disable energy-saving features that cause sleep.

macOS Sequoia / Tahoe (latest versions)

  1. Click the Apple menu  → System Settings.

  2. Go to Battery in the sidebar.

  3. On the right, scroll to the bottom, click Options….

  4. Enable “Prevent automatic sleeping on power adapter when the display is off.”

  5. Optional: Change the Energy Mode to High Power from Automatic for the smoothest animations.

  6. Then go to Lock Screen in the left side bar:

    • Turn display off on battery when inactive → set to Never.

    • Turn display off on power adapter when inactive → set to Never.

    • Start Screen Saver when inactive → set to Never.

ChromeOS

  1. On Chrome OS, you do not need to do anything. The Social Wall Chrome App will prevent your computer from going to sleep automatically, as long as a Social Wall is active on the screen.

FAQ last updated on September 4th, 2025

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