My card keeps getting declined, but I know funds are available. Why?

There can be many reasons for your bank to decline a card. Everwall never declines a card directly, it’s always your bank that tells us that they’ve declined a charge.

The most common reason for a charge to be declined when you have funds available is because your bank does not feel that it’s typical of you to make a purchase like you are for Everwall, and that it may be fraudulent. They are declining it to protect you.

To see exactly why the charge was declined, you should contact your bank and tell them that you were trying to make a purchase, but it’s not going through. They will be able to look at your authorizations and tell you the exact reason it was declined. In most cases, they can then make it so that future charges do go through.

FAQ last updated on October 2nd, 2024

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