When should I purchase my social wall? The day of the event, or now?
We recommend that you purchase your wall in advance, because when you do, you automatically get up to 72-hours for free prior to the event for testing and to ensure that your Tweetwall is not empty when it starts.
If you wait until the day of the event to purchase it, you will not get the free 72-hour pre-event window. Only the posts that occur after you purchase the Tweetwall will appear on the Tweetwall, unless you manually import them using our import tool.
Still have questions? Let us know.
- I'd like to test my wall before purchasing (or, before the event day), can I?
- I tried to purchase, and it said "Your card does not support this type of purchase." What does that mean?
- Does monitoring start immediately after purchase, or on my event days?
- My card keeps getting declined, but I know funds are available. Why?
- What payment methods do you accept?