Tweetwall is now Everwall. Read the blog post.
Tweetwall is now Everwall. Read the blog post.

Frequently answered questions

Hopefully you'll find your answer here, if not contact us.

Yes, we support having your posts continuously cycle. To have the posts on your wall continuously cycle you'll need to enable it on the Content screen of the Tweetwall builder—by default it's already turned on.

When you enable Post Cycling, two more options will appear below, "Cycle Delay Time" and "Cycle Post Limit."

The Cycle Delay Time option is the number of seconds each post will be shown on screen before showing another Post. It defaults to 7 seconds, but can be changed to any amount of time (in seconds).

The Cycle Post Limit option determines the number of most recent posts that we'll continuously cycle. By default it's set to the 25 most recently displayed posts, but can be changed to any number from 2 to 255.

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Yes! When creating your Tweetwall, just turn on the full moderation feature. And, if you don't have the staff to do the moderation, we have a team of moderators that can do the moderation for you. To use managed moderation, just enable it when building your wall.

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We currently offer three different leaderboards and they are Engagement, Interactions and Followers.

To add or remove the leaderboard from showing on your wall, you'll need to go into the edit option for the wall, and then to the Design step. In the Design step, under the Miscellaneous Options section you'll find the toggle to turn it on or off. If yurning it on, you'll see a second option appear to pick which type of leaderboard you want to show.

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By default you can upload one logo for free, which will appear in the center of the of the title bar in the layout that you choose. If you optionally pay to remove the Everwall logo, you can you can upload a second logo in it's place for no additional cost.

The logos you upload will be automatically resized to fit the layout that you choose. In most cases they'll be resized to be no taller than 200 pixels tall, and no wider than 1200 pixels wide. The logos you upload should be 3mb or less, and can be in PNG, JPG or GIF format.

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Yes, after adding a source to your wall for us to monitor (Twitter, Instagram, Slack, etc) you will see a number of options, like the ability to whitelist an account so it bypasses moderation, the ability to blacklist an account so it's blocked, and several other filters, like our profanity filter.

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We currently offer three different leaderboards and they are Engagement, Interactions and Followers.

The Engagement leaderboard would require people to get other people to reply to or retweet their Tweets that use your hashtag, and is the least susceptible to users gaming it because they can't directly manipulate it—for that reason, it's usually the one we recommend.

The Interactions leaderboard counts each time that a user sends a Tweet using your event's hashtag, and counts it as another vote on the leaderboard.

The final option that we offer is the Follower leaderboard, and this one just ranks people by the number of followers that they have, and for this reason unless your goal is to show off the most popular Twitter users—like celebrities—that are participating, it's not likely to be what you'd want to use for your event.

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On the very first step of the builder that you go through to create your wall, we ask you to provide the event's timezone. So your wall can be in any timezone that you choose.

Additionally, please note, that we pad the monitoring on both the start and stop times so that even if your timezone was incorrect, your wall will never start late, or end early.

Still have questions? Let us know.

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